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DTS

Chromebook Service Process

To determine if the Chromebook is supported by the LTP, take a look at the asset tag. Asset tags that are BLUE are LTP purchases and will follow the LTP directions below. If the asset tag is RED or GREEN, then the Chromebook is not an LTP purchase and should use the non-LTP directions below.

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Non-LTP iPad Service Process

For iPads that are purchased outside of the Learning Technology Plan (LTP), use the following guidelines to facilitate a hardware repair.

To determine if the iPad is supported by the LTP, take a look at the asset tag. Asset tags that are BLUE are LTP purchases and will have the entire repair process facilitated by (read more)