Tag: Change Management

Change Advisory Board Meetings

Schedule The Change Advisory Board (CAB) meets the week before Scheduled Service Disruptions and on an as-needed basis for changes needing to be implemented…

Change Manager, Change Advisory Board, and Change Owner

Change Manager DTS Change Manager is a responsibility of the Manager of IT Service Delivery Duties Promotes Change Management to the department and district…

Change Types

Emergency – Vetted by leadership, changes need to be made imminently. Reviewed by CAB after the fact. Normal (Out-of-band) – Vetted by CAB, change…

Service Types in DTS

Definitions Change – the addition, modification, or removal of anything that could have an effect on services for a group. Incident – a break…