Category: Practices, Processes, and Procedures

Practices, processes, and procedures used by DTS to deliver IT services to St. Vrain Valley Schools, includes decisions and rulings.

How to Tell if an iPad is in Good Condition For Insurance

District iPad Return Condition Checklist: Check to see if the iPad is bent Remove the iPad from the case and set it on a…

Email Retention FAQ

Can subfolders be created under the SVVSOfficialRetain label and will they be retained? Sub-labels may not be created within the SVVSOfficialRetain label. Emails in…

Can I show content from streaming services like Netflix and Disney+ on my classroom projector?

The St. Vrain Valley School District (SVVSD) is legally not allowed to show content from streaming services. If you have tried to display content…

Exiting Employee Checklist

First and foremost, we wish you all the best as you embark on the next step of your life’s journey. Once you have completed the Exiting Employee Checklist process, your Infinite Visions account will remain active. Your district staff account for computers, email,…

VIPs in ServiceDesk

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Priority Matrix

Note: Prioritization is based in part upon scope of the impact and safety considerations. * within core hours † Automated email notification of call…