iPad Evaluation for Insurance after Window

District iPad Return Condition Checklist:

  • Check to see if the iPad is bent (This should not take more than 2 minutes to complete)
    • Remove the iPad from the case and set it on a table
    • Press down on each corner to see if the iPad see-saws
    • If the iPad see-saws, it is bent and needs to be replaced
  • Check for other damage to the enclosure
    • Cracks in the edges and major dents often lead to other issues down the line with an iPad
  • Check for water damage
    • The easiest way to see if there is water damage is by looking carefully at the edges of the screen for what looks like fog trapped underneath the glass
  • Check for cracks in the screen
    • Most cracked iPad screens are obvious, such as an impact that sends cracks in every direction
    • Some cracks hide in the dark corners of the device
    • It may help to hold the screen at an angle to a light source
  • Check for major scratches in the screen
    • Little scratches that cannot be seen when the iPad is turned on are not a concern
    • If the iPad screen looks like someone took sandpaper to it, or you can feel a scratch with your finger, then it needs to be replaced

  • Check to see if the iPad receives a charge
    • Turn off the iPad and plug it into a charger
    • If the iPad turns itself back on, the iPad receives a charge
    • If the iPad does not turn on, it will need to be replaced
  • Check to see if the audio works
    • Plug in a pair of working wired headphones and test the audio jack of the iPad for a bad connection or other issues
  • Check to see if the external keyboard works
    • If the iPad is 8th Generation and came with a Logitech Rugged Combo 3 keyboard, open up the Notes app and press every letter key on the keyboard to confirm they all work, as well as the function keys at top
    • Make sure the rest of the case is intact, including the magnetic flap that keeps the iPad closed when not in use