Email Retention FAQ

  • Can subfolders be created under the SVVSOfficialRetain label and will they be retained?
    • Sub-labels may not be created within the SVVSOfficialRetain label. Emails in the nested folders will not be retained. The SVVSOfficialRetain label needs to be applied to each email that should be retained longer than four years.
    • Other labels and sub-labels may still be applied to messages for personal organization
  • After April 1 2021, how often will unlabeled email be purged?
    • After April 1, 2021 all mail that is over 4 years old and not labeled with SVVSOfficialRetain will be deleted continuously. People should establish habits to label email for retention as it is received.