myON FAQ

I am having trouble logging in. What should I do?

  • Make sure you login through Classlink if you are a student or teacher with rosters. 
  • Clear cache and cookies – If student is on a Chromebook, please make sure that they log out after each use.
  • Check IC to verify accurate enrollment for students. Teachers, make sure that you are listed as the primary teacher for your classes in IC. 
  • Some settings could be interfering with your access to online digital curriculum. Visit this link to see what your settings should be.
  • If you are using an iPad, try these additional steps if you are still unable to successfully login.
  • If you are a Middle School student, you may need to change your password.

How do I add myON to my Classlink?

For Students: To access this application, log into ClassLink. Then please add the application from the App Library. Click here for directions on how to Add Apps from the App Library. If you are still unable to log in after adding the app, please submit a help desk ticket here.

For Staff: To access this application, log into ClassLink. Then please add the application from the App Library. Click here for directions on how to Add Apps from the App Library. If you are still unable to log in after adding the app, please submit a help desk ticket here.

How to Add myON to Classlink Flyer (Spanish)

Some of my students and/or classes are missing from myON. How do I get these students and/or classes enrolled in myON?

myOn is a replica of IC. If you have students missing from your myON class, ensure that they are accurately enrolled in your class in IC. If you are missing an entire class, ensure that you are listed as the primary teacher of the class. Any changes made to IC will take two days to ingest into MyOn.

Can I download books from myON for use offline?

Yes, you can download up to twenty books at one time. In order to allow myON users access to offline reading apps, a new PIN (personal identification number) has been automatically assigned to all accounts. You can see your PIN by clicking on the blue iPad button in the top right of your screen.  This must be done while logged in online. Your PIN is 4 characters long and is a random set of numbers and letters. You’ll use your PIN if you have downloaded one of the myON offline reading apps for iPad, Chrome, Android, or Kindle Fire. When you first use one of these apps, you’ll need to add a user. When adding a user, you can use the PIN along with your username – this lets your app know which books you have access to, as well as which user account reading data should be uploaded to. You will only need to use the PIN when first adding your user to the device.

Can students access myON over the summer?

Yes, all students that had access to myON in the Spring will have access over the Summer. Due to the Summer Reading Challenge, Fall data isn’t processed until August 20th.

Can students access myON from home?

Yes, students can access myON from home with a reliable internet connection.

I do not have a roster of students but would like access to myON. How do I get this access?

Please contact Priority Programs at x57413.

One of our staff members can’t be found in myON, and when we try to add them as a new user, it says their name is already in use. What should I do? 

Please submit a help desk ticket here.

Can parents access myON?

No, parents are unable to access myON.

I am a principal but would like access to myON. How do I do this?

Please contact Priority Programs at x57413.

How do Summer School students from Private or Charter schools get access to myON?

Please contact Priority Programs at x57413.

A book set is missing from my myON. How do I get it back?

myON stopped creating book sets in 2015. If the teachers still need them, they have to recreate them.