Author or Editor: Dan Magyar, Manager of Enterprise Applications - Edit

Charter & Contract School Technology Scope and Support by DTS

Below is a summary of the support provided by DTS to charter and contract schools as specified by Exhibit H, Additional Services Agreement of Charter School Contracts.

School Name APEX Aspen
Ridge
Carbon
Valley
Flagstaff Imagine Montessori Sierra
(Main Street)
Twin Peaks
Grade Levels K-12 K-8 K-8 K-8 K-8 K-8 K-12 K-12
Active Directory Account, Staff (1) Yes Yes Yes Yes Yes Yes Qty Yes
Active Directory Account, Students Yes Yes Yes Yes Yes Yes No Yes
Citrix Access, Staff (2) Qty 1 1 No 1 1 No No
Computer Support (3) Yes No No SPED (4) SPED (4) No No SPED (4)
Copier/Printer Support Copiers No No No No No Printers (9) No
Digital Account Support (Clever) Yes Yes Yes Yes Yes Yes No Yes
Google Apps and Email, Staff (10) Yes Qty Qty Yes Qty Qty No Qty
Google Apps and Email, Students (8) Yes No Yes No No No No Yes
Infinite Campus Support Yes Yes Yes Yes Yes Yes Yes Yes
Network Support No No No No (5) No No Yes WAN only
State Testing Support (7) No Limited Limited Limited Limited Limited No Limited
VoIP Telephone Support No No No No No No Yes Fee Based (6)

Notes

  1. 1. Charter schools’ staff members who require access to the District’s Student Information System (Infinite Campus) will receive SVVSD staff Active Directory accounts. Additional staff may have accounts on request. Nutrition Services and SPED personnel also receive accounts.
  2. Each charter school receives a specific number of Citrix accounts as specified in their contract. Nutrition Services and SPED personnel also receive accounts that do not count toward the schools’ totals. Charter school Citrix sessions are configured for local printer access.
  3. Nutrition Services computers are supported at all charter schools.
  4. Special education computer hardware provided by the district is supported. School staff are given an admin account to install and configure software, printers, etc., otherwise little software support is provided.
  5. School network does not meet the recommendations made by DTS for Citrix access.
  6. TPCA is charged for phone support based on time and materials.
  7. State Testing – Limited Support
  8. As is standard in SVVSD, K-5 students do not have access to the email in their Google accounts. Sites that do not have Google accounts for their students are eligible but have not requested accounts.
  9. Sierra School printers are allowed to be on the LAN
  10. 10. Each charter school receives a number of staff email addresses as specified in their contract. Nutrition Services and SPED personnel also receive accounts that do not count toward the schools’ totals. Staff email accounts include archiving.

Last updated by deeter_christi on 2019-09-13 01:32:43

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