Staff FAQ for Student Password Reset

What?

All 6th grade and new secondary students are required to change their default password to a strong password.

Why?

Protecting our student’s data and developing good digital habits is vital. Strong passwords enhance account security for all services such as Infinite Campus, Schoology, Google Apps, etc.

How?

The Student FAQ lists instructions and links to the Password Manager site.  

Look for this new button in ClassLink, or have student click the Reset Your Password link at the top of the ClassLink Sign-in Site.

What if a student forgets their password?

Students can reset their own passwords if they have set up security questions. In fact, Password Manager requires students set up security questions before resetting their password.  If students are unable to reset their password through Password Manager, each school has Student Account Guardians able to help.  See the site contacts page under Student Account Guardian.  Only the Student Account Guardian will have access to change the student password.  Note: The Help Desk will no longer be allowed to reset student passwords without security questions unless requested from a school administrator.

Special Education Students

Student Services has identified students who will need accommodations. These students are in a group that will not require them to change their passwords. Those students will have one or more of these flags in Infinite Campus:

  1. Intellectual Disability
  2. Multiple Disabilities
  3. Autism

If one of these accounts is compromised, the student will still be required to change the password to a secure password.  The Help Desk will work with the appropriate Individualized Education Program (IEP) staff at that time so that they may coordinate with the student, staff, and parents to make sure the password is secure and the appropriate people have access.

What passwords will change?

The district student account password controls access to Google Apps, Infinite Campus, Schoology, additional digital curriculum and more.  For further information, visit Codex.