Author or Editor: Shannon Stimack - Edit

iPad Settings for Digital Curricular Tools

Some settings on the iPad may interfere with access to online digital curriculum. If students are having trouble accessing digital curriculum, please check the following settings.

1. Are Cookies enabled?

  • Go to Settings > Safari
  • Tap on “Block Cookies”
  • Select either “Allow from Websites I Visit” or “Always Allow” (any other setting may block content)

2. Is JavaScript turned on?

  • Go to Settings > Safari
  • Scroll to the bottom and tap on “Advanced”
  • Tap to turn on JavaScript (button should be green)

3. Are Restrictions turned on?

  • Go to Settings > Screen Time
  • Is Screen Time set to “On”?

Note: Some restrictions may interfere with access to content. For more information on using Screen Time and Whitelisting websites for curriculum, click here.

4. Is Private Browsing turned off?

  • Open Safari
  • Is the address bar at the top of the page white or black? If black, private browsing is enabled
  • To turn off private browsing, tap on the pages icon in the upper right corner, tap on “Private” to turn off and then “Done”

5. Are there any saved passwords?

  • Go to Settings > Safari and tap on “Passwords”
  • Tap the “Edit” link in the upper right corner
  • Tap to select each saved password and tap “Delete”

Note: It’s best to NOT save passwords. To turn off this feature, go to Settings > Safari, tap on “AutoFill” and turn off “Names and Passwords”

If the settings above are correct, try resetting Safari:

  • Close all tabs in Safari
  • Quit out of all applications by double-tapping the Home button and swiping up on all applications
  • Go to Settings > Safari and tap on “Clear History and Website Data”
  • Restart the iPad by holding down the power button until the slider control appears and then slide to power off. Wait a minute and power back on.
  • Log back in through the link on Ceran

Additional General iPad Troubleshooting

Last updated by mccartney_jennifer on 2018-10-15 10:06:37

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