District Technology Services iPad Check-in Processes

flowchart of check-in processes

What tools are available to assist with check-in?

  • Use the Checklist linked here to inspect and prepare a device for check-in
  • The DTS Inventory tool is where you will un-assign students from their devices
  • A report is available in Infinite Campus (IC) under Custom Reports > Library > iPad Check-In that you can print and place in each student’s storage bag.

What do I do if accessory items are not returned at check-in?

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Seniors and non-returning students (students leaving SVVSD) are required to return an iPad in working condition and a charger. The case can be considered a consumable and District Technology Services (DTS) will provide new cases for any new enrollee.

Add the cost of missing or damaged items to the student’s fee tabs using the (Insert School Name): iPad Accessory fee in IC. Use the comments field in the fee to denote which items were not returned.

Payments to this fee are placed in your school activities fund. Once the fee is paid, replace these items from your school store stock. Notify parent of any items that aren’t returned or are damaged and void the fee if the items are returned.

Costs for common items (updated January 2022):

  • Power adapter: $19
  • Case: $99.00 for Logitech Keyboard cases

These items are part of your school store stock.

Do NOT assess charges to a student for an iPad that is not returned. Instead have your administration report the device as missing to DTS and to your School Resource Officer (SRO).

What do I do if an iPad is returned in a damaged or unusable state?

Follow the process for iPad repairs. If a student is not returning to the district, contact DTS via an iPad Work Request to expedite the assignment of fees for damage if the student is not covered by insurance.

IMPORTANT: At the end of the year, it may take several weeks before fees can be processed by DTS. Be sure to notify parents that a fee is pending. A template is available in IC ShoutPoint.

When should a returning student be charged for a replacement case?

Returning students should be charged for a replacement case only when the case no longer adequately protects the iPad. Some 7th Generation iPads may or may not have a plastic screen protector. This does not mean the case is considered inadequate for iPad protection.

What should be inspected to determine physical damage?

Follow the same steps to determine whether or not an iPad qualifies for insurance after the initial window has closed. If the device fails any of those tests, it is physically damaged and needs to be sent to DTS for repair with an iPad Work Request. DTS will either assess a fee or use an insurance incident, if applicable. The student and parents should be notified of the damage at the time of inspection.

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What if this device was used by a student who is not returning?

Clear the students iCloud account from the device and set the passcode to 111111. DTS will take care of charging and erasing all data from the iPad. Return a used charging cable if possible.

What if this device was used by a teacher who is not returning to the district or who is transferring to a non-teaching position?

Notify DTS via a work order and someone will come to collect the iPad from your location.

What if this device was used by a teacher who is transferring to another district position?

If the teacher is moving into another half-time or greater teaching position, the device will be retained by that teacher and no action is necessary by the school. Notify DTS via a work order that a new device is needed if the vacated teaching position will be filled with another teacher. If unsure, notify DTS prior to the teacher’s last day at your school.