Author or Editor: Michelle Bourgeois (DTS) - Edit

iPad and laptop return process for exiting staff

Teacher Equipment Process – Summer 2019

In Short

This year we are going to automate the processes for teacher technology collection and requests. This should take some work off your plate and will give DTS some additional time to prepare laptops and iPads for new teachers.

Exiting teachers: Starting on May 1st, DTS work tickets will automatically be created to pick up laptops and iPads from teachers that are leaving the district at the end of the year.  These tickets will be created in the name of the school’s LTP – Teacher Device Collection & Receiving contact. This automation will run through June 30th.

New-to-district teachers: Starting on July 1st, DTS work tickets will automatically be created to set up laptops and iPads for teachers that are starting with the district in the 2019-20 school year.  These tickets will also be created in the name of the school’s LTP – Teacher Device Collection & Receiving contact. This automation will run through August 15.

Action Required before May 1: review Site Contacts and make sure the correct person is listed as the school’s LTP – Teacher Device Collection & Receiving contact. Send any corrections to helpdesk@svvsd.org

Action Required after May 1: LTP – Teacher Device Collection & Receiving contacts, please, review these tickets and let us know of any changes.

Questions? helpdesk@svvsd.org

Dates & Details

  • May 1 – June 30:    Tickets will be automatically generated for exiting teachers
  • After May 24:    DTS will begin picking up equipment for exiting teachers
  • After June 30:    Work tickets for exiting teachers must be manually entered
  • July 1 – Aug 15:    Tickets will be automatically generated for new teachers
  • After Aug 15:    Work tickets for new teachers must be manually entered

Important Notes:

  • If you have not seen a ticket created for a new teacher by noon on August 15, please enter one using either the New teacher or Exiting teacher links on this site
  • This process only affects people with the word “teacher” in their title. Please continue to use the regular process for all others.
  • Tickets will be created based on information in Infinite Campus. DTS gets this information daily from Human Resources.
  • Work tickets still need to entered for staff moving from teaching to non-teaching positions in St. Vrain

If a teacher is leaving the district:

Please collect the laptop, iPad, case, and power adapters. Have the employee erase the iPad by going to Settings > General > Reset > Erase all Contents and Settings and following the on-screen prompts. Power off the iPad by holding the power button at the top and then sliding the the on-screen button that says slide to power off.

Notify DTS that the employee has left and returned their equipment by using the form on the Help Desk site. Click on iPads, iPhones, iOS, apps, etc., scroll to the bottom and click Inventory (Direct Link), then click Exiting Teacher.

Place the iPad in your designated pickup location for DTS to collect on your next delivery date.

If the employee does not return their equipment, please notify your principal. The principal should contact the area assistant superintendent, Michelle Bourgeois, and Erik Black immediately for more information.


If a teacher is currently in non-renew but the intent is to continue employment:

Please collect the laptop, iPad, case, and power adapters. Have the employee turn off Find My iPad by going to Settings > iCloud > Find My iPad. Do not erase the iPad at this time, but it’s fine to leave it with a passcode lock.

When the employee is renewed, return the iPad to the employee. Make sure to have the employee turn Find My iPad back on by going to Settings > iCloud > Find My iPad.

If the employee is not renewed, notify DTS that the employee has left and returned their equipment by using the form on the Help Desk site. Click on iPads, iPhones, iOS, apps, etc., scroll to the bottom and click Inventory (Direct Link), then click Exiting Teacher.

Place the iPad in your designated pickup location for DTS to collect on your next delivery date.


If a teacher is transferring to a teaching position in another school in St. Vrain:

The iPad and laptop will travel with the employee. In the case of employees transferring to a district charter school, follow the directions above for a teacher leaving the district.


Last updated by magyar_dan on 2019-06-28 05:00:47

Comments are closed.