Author or Editor: Dan Magyar, Lead Help Desk Specialist - Edit

Spam Filtering

All district email is subject to Google Mail’s built-in filter.

EmailSpamMore

 

Google Mail Spam Filter

  • Spam caught by the Google Mail can be found in your Spam folder. By default the Spam folder can be found in the left column under More. (see right)

 

To always display the Spam folder you can either:

  • Drag your spam label out of the More area and into your main menu
  • Or go to Settings > Labels and click on Show next to Spam

 

How to allow Legitimate email that was found in your Spam folder

  • Select the message
  • Click the Not Spam button that appears at the top of your current view.
  • Unmarking a message as Not Spam will automatically move it to your inbox.

 

If you find that some senders’ messages are consistently being mislabeled as spam, you can prevent this by:

  • Adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox.
  • Some messages sent from contacts which are very clearly spam can be sent directly to your Spam label. More importantly, in some cases messages from contacts will not be sent to Spam but will be marked with a red warning banner if the content is suspicious – for example, your friend’s or contact’s account might have been compromised and used to send phishing messages.

 

How to block unwanted emailsadditional tricks such as reporting Phishing  and creating Filters can be found by clicking here

  • Open Gmail.
  • Select the message you’d like to report.
  • Click the spam button unnamed  in the toolbar above your emails.
  • If you have the message open, you can also report it as spam by using the same unnamed button.

Remember, every time you report spam or phishing, it helps Google identify those emails as spam for you in the future.

Last updated by tams_darrin on 2016-02-01 12:21:16

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