Author or Editor: Karen Edwards - Edit

Student is unable to open or close access to programs on an iPad

Symptoms:

Unable to open or close access to programs.

Cause:

Restrictions are on or device has been placed in Elevated Restrictions using our MDM

Resolution:

  1. To turn off restrictions – Settings> Screen Time > Turn Off Screen Time
  2. Check Jamf Control to see if device has been placed in digital detention.

Last updated by mccartney_jennifer on 2018-10-04 07:16:28

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