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Are your students not seeing the digital curriculum that they should be? Before you submit a help desk ticket, check the following things: Student must be rostered into a section (please call your Registrar if you need IC roster assistance). That section must have a Primary teacher assigned. It has been at least 48 […] There will be a new look for Schoology starting August 7th for iPads and computers impacting all St. Vrain employees, teachers, students and parents. Schoology is updating its interface and workflows to make it even easier to use — with better accessibility and a more modern experience. The new experience includes a new […] Sometime this semester Adobe software licensing will transition from a computer-based model to a user-based model. DTS is working with Adobe to improve how users acquire and access Adobe products in order to provide the best possible software solutions for our students and staff. DTS will handle any necessary changes to your system while […] 
Help Desk Specialist Years with St. Vrain: 8.5 What does your average day look like? I commute from Brighton, check emails and Service Desk tickets, answer calls and requests, focus on mastering systems so I can be my best at the Help Desk, and build in time for a walk. What are your favorite […] 
Systems Administrator Years with DTS: 19 What does your average day look like? I get up around 5am and start getting ready to head into work / checking my email before I leave home. I am scheduled to work from 6-2:45, but I always look for specific messages in my inbox each morning indicating the […]
Work Orders Triaged: 57 – The Help Desk triages incoming computer work requests. Phone Calls: 565 Email to Help Desk: 406 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored […] Description: Starting May 29th, DTS will be replacing the district’s Toshiba copiers with Konica-Minolta models. Support: With the move to Konica Minolta, schools will be empowered to submit support calls directly to Konica Minolta at 800-456-5664. Copier support will be provided by Konica-Minolta technicians within approximately 4 business hours. Click here for the […] Exciting news! When we return to school in August, all LTP iPads for teachers and students will be refreshed with the NEW full sized iPad. In June, we are also moving to a new Mobile Device Management (MDM) system. When we switch over, it’s possible that some apps downloaded from LANRev will be removed from […] I am going to be leaving St. Vrain at the end of the school year. From a technology perspective, what should I do before my next big adventure? – Nearly Departed Dear Nearly, Thanks for asking! Here is a link to our Exiting Employee web page. It is a list of technology systems you may […] Exciting news! When we return to school in August, all LTP iPads for teachers and students will be refreshed with the NEW full sized iPad. In June, we are also moving to a new Mobile Device Management (MDM) system. When we switch over, it’s possible that some apps downloaded from LANRev will be removed from […] |
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