General Application Assistance

Name of Staff Member Entering Request*

SVVSD Username of Staff Member Entering Request*
(Do NOT enter full email address)
@svvsd.org

SVVSD Username of Affected
(If different than above)
@svvsd.org

SVVSD Campus*
---Alpine ESAltona MSAPEXAspen Ridge PSBlack Rock ESBlue Mountain ESBurlington ESCarbon Valley AcademyCentral ESCentennial ESClover BasinCoal Ridge MSColumbine ESEagle Crest ESEast Bus TerminalErie ESErie MSErie HSESCFall River ESFirestone CAFlagstaff CAFrederick HSGlobal Acceleration CampusGrand View ESHighlands ESHygiene ESIndian Peaks ESInnovation CenterLashley ESCLaunchEd VALegacy ESLincoln ESCLongmont Estates ESLongmont HSLongs Peak MSLSCLyons ESLyons MSMain Street SchoolMead ESMead MSMead HSMountain View ESNiwot ESNiwot HSNorthridge ESPrairie Ridge ESRed Hawk ESRocky Mountain ESSanborn ESSilver Creek HSSkyline HSSoaring Heights PK8Spark DPSVC MontessoriStudent ServicesSunset MSTimberline PK8Thunder Valley K8Trail Ridge MSTwin Peaks CharterWestview MS

Phone Extension*

Computer Make and Model (if applicable)

SVVSD Asset Tag Number
(if applicable, Enter "Lab" for an entire lab.)

Application or Program Title*
---Achieve 3000Active ClassroomBFWBookshelf (Vital Source)BrainPOP ELLCengage AP ChemistryCengage AP Euro HistoryCengage Calc, Pre-Calc, AlgCengage Environmental ScienceCengage Forensic ScienceCengage MindtapCengage OWLCengage PsychologyClassLinkColorado StoryCommonLitDestinyDiscovery Education TechbookEdmentumEverFiFlorida Virtual AcademyHMH Algebra1-Geometry-Algebra2HMH Physics/ChemistryGalei-ReadyInfinite CampusKendall Hunt - FlourishLab-Aids/SEPUPLexia Core5 ReadingLexia PowerUp LiteracyMcGraw Hill Aci Se DiceMcGraw Hill Teen HealthMcGraw Hill Human SexualityMcGraw Hill Number WorldsMcGraw Hill ALEKSMeet the TeacherMyOnMystery ScienceNaviance - DCOne Way PublishingSaplingSavvas digitsSavvas enVisionmath 2.0Savvas enVisionmath 6-8Savvas iLitSavvas readyGENQuaver MusicReading PlusRevTrakSchoologySeesawSpringboardTCIVista Higher LearningWaysideWritable

Summary* (3 to 4 words, example: student not in Schoology)

Issue Category
---RosteringApplication ErrorUnexpected Behavior

Description*
(Include any additional information, links, usernames. Do NOT include passwords when submitting request)

Include a Screenshot or File

Severity/Status* (Learn More)
---System operation interfering with work (S3)System unacceptably slow (S2)System completely unavailable (S1)

Impact* (Learn More)
---Individual User (I5)Entire Classroom (I4)Entire Admin Office, Cart, or Lab (I3)Entire or Partial Campus (I2)Entire District (I1)

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