FAQs / Information

– Submit Work Requests at the bottom of the page.

1. Press the menu button on the projector 2. Select the Extended menu 3. Select the Projection option 4. Choose the appropriate option based on how the projector is mounted Front: Projector is in [...]
What-Model-is-my-ActivBoard [...]
Here's the Bluetooth reset sequence that has worked well on Promethean ActivBoards (light gray border boards only, not the charcoal/black). In either case, first delete the existing Bluetooth connection on [...]
Elmo TT-02RX manuals [...]
DTS and O&M split the responsibilities for Intercom support. District Technology Services supports Intercoms at: Alpine Elementary School Altona Middle School Black Rock Elementary School Blue Mountain Elementary School Centennial Elementary School Coal Ridge Middle School Legacy Elementary [...]
DTS will provide a courtesy check of no longer than 30 minutes. Schools will need to contact the appropriate vendor for assistance beyond this. Contemporary Research Support Vendors Anew Communications Technology Jack Duncan, [...]

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Submit a Work Request for a Peripheral or other device


Citrix/Email Username* (last_first only)


Phone Extension*

Equipment Type*

Only peripherals listed in the pull down are supported by DTS. You will need to investigate purchasing replacements for all other types

Location of Equipment* (Room #)

Make & Model* (For LCD Projectors, enter "Epson" and choose from the dropdown)

Asset Tag Number (if applicable)

Serial Number (if applicable)

Summary of Issue* (3-4 words)

Sending into DTS (Leave unchecked to have the issue addressed onsite.)

Additional Information*