FAQs / Information

– Submit Work Requests at the bottom of the page.

1. Press the menu button on the projector 2. Select the Extended menu 3. Select the Projection option 4. Choose the appropriate option based on how the projector is mounted Front: Projector is in [...]
What-Model-is-my-ActivBoard [...]
Here's the Bluetooth reset sequence that has worked well on Promethean ActivBoards (light gray border boards only, not the charcoal/black). In either case, first delete the existing Bluetooth connection on [...]
Elmo TT-02RX manuals [...]
DTS and O&M split the responsibilities for Intercom support. District Technology Services supports Intercoms at: Alpine Elementary School Altona Middle School Black Rock Elementary School Blue Mountain Elementary School Centennial Elementary School Coal Ridge Middle School Legacy Elementary [...]
There is no district-provided support available for school media distribution systems. Schools will need to contact a third-party vendor for assistance. Contemporary Research Support Vendors Anew Communications Technology Jack Duncan, CTS 12354 E. Caley [...]

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Submit a Work Request for a Peripheral or other device

Name*

Citrix/Email Username* (last_first only)
@svvsd.org

Building*

Phone Extension*

Equipment Type*

Only peripherals listed in the pull down are supported by DTS. You will need to investigate purchasing replacements for all other types

Location of Equipment* (Room #)

Make & Model* (For LCD Projectors, enter "Epson" and choose from the dropdown)

Asset Tag Number (if applicable)

Serial Number (if applicable)

Summary of Issue* (3-4 words)

Sending into DTS (Leave unchecked to have the issue addressed onsite.)

Additional Information*