Submit a Computer or Network Work Request

Macintosh and Windows laptop and desktop computers, Citrix, thin client computers, computer accounts, operating systems, network connectivity, printing, projectors, website requests, etc.


General Requests

General Computer Assistance – computer updates, configurations, printing, repairs, etc.

General Network Assistance – broken network drops, connectivity issues, wireless network problems, etc.

Note: security camera computers are supported by O&M

Special Requests

Adobe Creative Cloud – about Adobe Creative Cloud and how to log in with your Enterprise ID

Request Adobe Creative Cloud accounts for a single course
Note: late enrollments will need to be added separately

Request Adobe Creative Cloud account for an individual
Note: St. Vrain Valley School District Staff only

Having other issues with Adobe Creative Cloud and related software? Submit a work ticket to the Help Desk

Login Issues – specific problems logging onto computers, email, Citrix, etc.
Note: for forgotten passwords please go to Password Manager

Re-image Staff Computer – Windows or Macintosh computers, not Thin Clients.

Transferring  Teacher – Teachers transferring between district schools complete this form to get printers installed on their laptop for the new location.

Network Drop – Activate or Install

Website – Blocked / Unblocked – request a website to be blocked or unblocked by the district’s web filter or for Digital Detention.

Other Devices / Peripherals – projectors, interactive white board, room media systems, etc.

Inventory || Missing Laptop† Missing iPads†
†School admins only