Submit a Computer or Network Work Request

Macintosh and Windows laptop and desktop computers, Citrix, thin client computers, computer accounts, operating systems, network connectivity, printing, projectors, website requests, etc.


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General Requests

General Computer Assistance – computer updates, configurations, repairs, etc.

General Network Assistance – broken network drops, connectivity issues, wireless network problems, etc.

Note: security camera computers are supported by O&M

Special Requests

Adobe Creative Cloud – about Adobe Creative Cloud and how to log in with your Enterprise ID

Request Adobe Creative Cloud accounts for a single course
Note: late enrollments will need to be added separately

Request Adobe Creative Cloud account for an individual
Note: St. Vrain Valley School District Staff only

Having other issues with Adobe Creative Cloud and related software? Submit a work ticket to the Help Desk

Login Issues – specific problems logging onto computers, email, Citrix, etc.
Note: for forgotten passwords please go to Password Manager

Re-image Staff Computer – Windows or Macintosh computers, not Thin Clients.

Transferring  Teacher – Teachers transferring between district schools complete this form to get printers installed on their laptop for the new location.

Network Drop – Activate or Install

Website – Blocked / Unblocked – request a website to be blocked or unblocked by the district’s web filter or for Digital Detention.

Other Devices / Peripherals – projectors, interactive white board, room media systems, etc.


Inventory || Missing Laptop† Missing iPads†
†School admins only