Help Desk Links

1Password

Apple Service and Support Coverage

Confidentiality and Non-Disclosure Statements

IP Addresses by Location – printer and other static IPs

MailChimp – email Newsletters

MailChimp Pending – enter email addresses of people that have accidentally been bounced by MailChimp

Password Manager

Password Manager (Old) – verify security questions, etc.

Password Authorized Reset Requesters

Printer Deployment – updates printers that are assigned to computers

ServiceDesk

SPEAR – PaperCut account management

Toshiba

Username Lookup

Wireless Networks by Location


Advisory Resources

Texting

Infinite Campus > Staff Messenger – emergency texts to appropriate groups

alt: groupTexting – emergency texts to appropriate groups when IC is not available

Telephone

Help Desk Phone Queue – select and activate outage message on Help Desk phone queue

Banners

Tech News – post web advisory to appropriate groups, make sticky

Help Desk

Support

Educator Resources

Staff Resources

Ceran

Email

MailChimp – email Advisories to appropriate staff

alt: SVVSD Mail – email Advisories to appropriate staff if Mail Chimp is not available

After Action

Remember to take the above down when the issue is resolved.


Cisco

Cisco Unified Intelligence Center – phone system reports

Cisco Finesse Administration