General Computer Assistance Please fill out the form below for assistance with computer updates, configurations, operating system errors, hardware repairs, computer software problems, etc. Affected Person's Name* Affected Person's SVVSD Username*(Do NOT enter full email address) @svvsd.org Alternate Contact SVVSD Username(If different than above) @svvsd.org SVVSD Campus* ---Alpine ESAltona MSAPEXAspen Ridge PSBlack Rock ESBlue Mountain ESBurlington ESCarbon Valley AcademyCentral ESCentennial ESClover BasinCoal Ridge MSColumbine ESEagle Crest ESEast Bus TerminalErie ESErie MSErie HSESCFall River ESFirestone CAFlagstaff CAFrederick HSGlobal Acceleration CampusGrand View ESHighlands ESHygiene ESIndian Peaks ESInnovation CenterLashley ESCLaunchEd VALegacy ESLincoln ESCLongmont Estates ESLongmont HSLongs Peak MSLSCLyons ESLyons MSMain Street SchoolMead ESMead MSMead HSMountain View ESNiwot ESNiwot HSNorthridge ESPrairie Ridge ESRed Hawk ESRocky Mountain ESSanborn ESSilver Creek HSSkyline HSSoaring Heights PK8Spark DPSVC MontessoriStudent ServicesSunset MSTimberline PK8Thunder Valley K8Trail Ridge MSTwin Peaks CharterWestview MS Affected Person's Phone Extension* Computer Make and Model* Location of Computer* (Room #) Asset Tag Number*(Enter "Lab" for an entire lab.) Summary* (3 to 4 words) Service Location* ---Onsite ServiceMailing into DTS - will pick up at DTS when completeMailing into DTS - please return via the warehouse Note: Select Onsite Service if requesting a visit or remote connection from a District Technology Services (DTS) Technician. Select Sending into DTS if sending the equipment into DTS to be repaired. Work Requested*(Do NOT include passwords when submitting request) Severity/Status* (Learn More) ---Request for district-approved software, update, modification, etc. (S4)Computer(s) operation interfering with work, workaround exists (S3)Computer(s) poor performance or unacceptably slow (S2)Computer(s) completely unavailable (S1) Impact* (Learn More) ---Individual User/Computer (I5)Entire Classroom (I4)Entire office, cart, or lab (I3)Entire or Partial Campus (I2) For campus-wide outages, please call the Help Desk after submitting. 303-702-7730 Δ