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Technical Support Analyst Years with DTS: 1.5 What does your average day look like? My day starts by reading a selection of blogs, tweets and news. Work orders drive my day and [...]
Work Orders Triaged: 496 – The Help Desk triages incoming computer work requests. Phone Calls: 1013 Email to Help Desk: 616 – Email sent to helpdesk@svvsd.org Email to Personal Accounts: 6 – [...]
Work Orders Triaged: 213 – The Help Desk triages incoming computer work requests. Phone Calls: 511 Email to Help Desk: 343 – Email sent to helpdesk@svvsd.org Email to Personal Accounts: 2 – [...]