June Help Desk Activity

Work Orders Triaged: 57 – The Help Desk triages incoming computer work requests.

Phone Calls: 565

Email to Help Desk: 406 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored […]

April Help Desk Activity

Work Orders Triaged: 367 – The Help Desk triages incoming computer work requests.

Phone Calls: 686

Email to Help Desk: 409 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored […]

March Help Desk Activity

Work Orders Triaged: 336 – The Help Desk triages incoming computer work requests.

Phone Calls: 698

Email to Help Desk: 381 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored during absences.

February Help Desk Activity

Work Orders Triaged: 345 – The Help Desk triages incoming computer work requests.

Phone Calls: 764

Email to Help Desk: 459 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 8 – Email sent to our named personal accounts. We request that all email be […]

January Help Desk Activity

Work Orders Triaged: 496 – The Help Desk triages incoming computer work requests.

Phone Calls: 1013

Email to Help Desk: 616 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 6 – Email sent to our named personal accounts. We request that all […]

December Help Desk Activity

Work Orders Triaged: 213 – The Help Desk triages incoming computer work requests.

Phone Calls: 511

Email to Help Desk: 343 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 2 – Email sent to our named personal accounts. We request that all […]

November Help Desk Activity

Work Orders Triaged: 367 – The Help Desk triages incoming computer work requests.

Phone Calls: 957

Email to Help Desk: 439 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 1 – Email sent to our named personal accounts. We request that all […]

October Help Desk Activity

Work Orders Triaged: 464 – The Help Desk triages incoming computer work requests.

Phone Calls: 1109

Email to Help Desk: 652 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 9 – Email sent to our named personal accounts. We request that all […]

September Help Desk Activity

Work Orders Triaged: 602 – The Help Desk triages incoming computer work requests.

Phone Calls: 1276

Email to Help Desk: 815 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 11 – Email sent to our named personal accounts. We request that all […]

August Help Desk Activity

Work Orders Triaged:850 – The Help Desk triages incoming computer work requests.

Phone Calls: 2228

Voicemail Messages: 18

Email to Help Desk: 1389 – Email sent to helpdesk@svvsd.org

Email to Personal Accounts: 17 – Email sent to our named personal […]