It’s been a busy summer at DTS!

Computer and iPad distribution at Soaring Heights K8

Here’s a look at the summer by the numbers:

6000+ Chromebooks updated and delivered to schools 22500 iPads and accessories readied for student and teacher use 20 Windows labs updated to Windows 10 50 Mac labs updated to 10.13 110+ Toshiba copiers replaced with NEW Konica […]

Printing to the New Copiers

Over the Summer DTS installed new Konica-Minolta copiers in almost all the buildings.

What’s the Same

You still print to SPEAR and can get your print jobs at any copier. If you were here last year, your keycard is already setup on the new copiers and ready to release print jobs. See the […]

Meet Donna Armentrout

Help Desk Specialist Years with St. Vrain: 8.5

What does your average day look like?

I commute from Brighton, check emails and Service Desk tickets, answer calls and requests, focus on mastering systems so I can be my best at the Help Desk, and build in time for a walk.

What are your favorite […]

June Help Desk Activity

Work Orders Triaged: 57 – The Help Desk triages incoming computer work requests.

Phone Calls: 565

Email to Help Desk: 406 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored […]

Copier/MFP Refresh

Description: Starting May 29th, DTS will be replacing the district’s Toshiba copiers with Konica-Minolta models.

Support: With the move to Konica Minolta, schools will be empowered to submit support calls directly to Konica Minolta at 800-456-5664. Copier support will be provided by Konica-Minolta technicians within approximately 4 business hours.

Click here for the […]

Dear Help Desk

I am going to be leaving St. Vrain at the end of the school year. From a technology perspective, what should I do before my next big adventure? – Nearly Departed

Dear Nearly, Thanks for asking! Here is a link to our Exiting Employee web page. It is a list of technology systems you may […]

Teacher iPad Refresh

Exciting news! When we return to school in August, all LTP iPads for teachers and students will be refreshed with the NEW full sized iPad.

In June, we are also moving to a new Mobile Device Management (MDM) system. When we switch over, it’s possible that some apps downloaded from LANRev will be removed from […]

Traveling Outside the U.S.?

If you will be traveling outside the U.S. and plan to access your district email or other Google apps, please click on the button to the right and answer some basic questions about your trip. Sometimes, if Google notices an account is being accessed from a non-standard location they will disable it. If we have […]

Meet Mataa Over

Technical Support Analyst & Teacher Years with DTS: 2

What does your average day look like? This semester (Spring of 2018) has been a bit different for me since I’m teaching a class. So on A days, I start at Skyline and teach the PTECH students about computer hardware. On B days, I like to […]

April Help Desk Activity

Work Orders Triaged: 367 – The Help Desk triages incoming computer work requests.

Phone Calls: 686

Email to Help Desk: 409 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored […]