SPEAR Upgraded

This summer we upgraded the software for SPEAR, the software used for printing to a copier, and you will notice a few changes. The first thing you may notice is the login screen looks different, but this is only a cosmetic change and does not affect how you log in.

Login screen for SPEAR […]

Beyond Citrix Update

DTS continues to move ahead with Beyond Citrix in order to provide school office staff with an improved computing environment.  Sunset Middle, Lyons Middle/Senior and Sanborn Elementary staff have been transitioned and are providing us with feedback that will guarantee a great experience for your school!

In May, we will reach out to school principals to […]

Meet Mike George

IT Projects Coordinator Years with St. Vrain: 13

What does your average day look like? In a typical eight hour day, I probably spend half of it in front of my desk working on actual program code. The other half of the day is spent talking with my colleagues here at DTS or other SVVSD […]

Meet Joseph Ward

Technical Support Analyst Years with St. Vrain: 3

What does your average day look like? My average day consists of coming in early, checking email and tickets, and then working through tickets and projects for the rest of the day

What are your favorite things about working for St. Vrain? My favorite thing about […]

Watch for New Gmail Security Banners

Starting mid-February, DTS will be activating new security features in district Gmail. These will help protect us by displaying banners to identify potential phishing and other threats. Here is a sample banner:

(learn more)

G Suite Shared Drive (Formerly Team Drive)

G Suite Shared Drive is now available for St. Vrain Valley Schools staff. It may be used internally to share documents and files with other svvsd.org account holders. It is similar to Drive except files and folders are owned by the members and not by individuals. Most importantly this means that when […]

Beyond Citrix

Audience: school leaders and school office support staff

In an effort to provide the right computing environment for every user, DTS has been developing a plan we’re calling “Beyond Citrix” .

We recognize that to meet the needs of non-instructional staff, the computers and kiosks we provide to users have to be able […]

Video: CTO Thanks, Apology and Hopes for 2019

Click to play video.

Dear Help Desk

Is it better if I email the help desk at helpdesk@svvsd.org or will I get a better response if I email one of the help desk specialists directly by name?

– Help Desk Frequent Flyer

Dear FF, It is better to use helpdesk@svvsd.org for two reasons.

Our standard is to prioritize help desk tickets over […]

Phone System Directory Tips

Push the directories button on your Cisco phone to see calls from the following lists:

Missed Calls Received Call Placed Calls SVVSD Directory

If the number selected is a 10-digit outside number, press “EditDial” and type the 9 needed to call outside the district.

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Did you know an online […]