Wanted!

Have you seen these offenders around your schools? The Samsung XE303C Chromebooks, A.K.A. the 1st Gen Samsungs, are still at large!

We need your help to get these devices out of our schools. These nefarious notebooks are a security risk, slow down the wireless and will not work for this year’s state assessments!

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It’s been a busy summer at DTS!

Computer and iPad distribution at Soaring Heights K8

Here’s a look at the summer by the numbers:

6000+ Chromebooks updated and delivered to schools 22500 iPads and accessories readied for student and teacher use 20 Windows labs updated to Windows 10 50 Mac labs updated to 10.13 110+ Toshiba copiers replaced with NEW Konica […]

Printing to the New Copiers

Over the Summer DTS installed new Konica-Minolta copiers in almost all the buildings.

What’s the Same

You still print to SPEAR and can get your print jobs at any copier. If you were here last year, your keycard is already setup on the new copiers and ready to release print jobs. See the […]

Student Password Reset Reminder

Please do not forget that secondary student passwords expire every 365 days. New-to-SVVDS sixth graders will not expire until November 1st, 2018 so you have time to prepare those students for that change. Student Account Guardians have access to a report on expired or soon to expire passwords. For questions about this process please read […]

Digital Curriculum Updates

Digital Curriculum

Are your students not seeing the digital curriculum that they should be? Before you submit a help desk ticket, check the following things:

Student must be rostered into a section (please call your Registrar if you need IC roster assistance). That section must have a Primary teacher assigned. It has been at least 48 […]

New Look for Schoology

There will be a new look for Schoology starting August 7th for iPads and computers impacting all St. Vrain employees, teachers, students and parents.

Schoology is updating its interface and workflows to make it even easier to use — with better accessibility and a more modern experience. The new experience includes a new […]

Adobe Creative Cloud

Sometime this semester Adobe software licensing will transition from a computer-based model to a user-based model. DTS is working with Adobe to improve how users acquire and access Adobe products in order to provide the best possible software solutions for our students and staff. DTS will handle any necessary changes to your system while […]

Meet Donna Armentrout

Help Desk Specialist Years with St. Vrain: 8.5

What does your average day look like?

I commute from Brighton, check emails and Service Desk tickets, answer calls and requests, focus on mastering systems so I can be my best at the Help Desk, and build in time for a walk.

What are your favorite […]

June Help Desk Activity

Work Orders Triaged: 57 – The Help Desk triages incoming computer work requests.

Phone Calls: 565

Email to Help Desk: 406 – We request that all email be sent to helpdesk@svvsd.org. This account is monitored and prioritized by all Help Desk staff. Personal accounts are not monitored […]

LTP Staff iPad Refresh

Exciting news! When we return to school in August, all LTP iPads for teachers and students will be refreshed with the NEW full sized iPad.

In June, we are also moving to a new Mobile Device Management (MDM) system. When we switch over, it’s possible that some apps downloaded from LANRev will be removed from […]