External Email Labels Advisory

What:

Beginning Thursday, June 18, 2020, District Technology Services (DTS) will begin adding the phrase [external] to the subject line of all email you receive if it originates from outside the district. 

Why

This is to help users in identifying email in your inbox that is sent from a user outside of the St. Vrain Valley School District (SVVSD), especially as we see more examples of phishing where someone uses a name and an email address similar to that of an SVVSD staff member.

External Email Labels

Important to know:

  • Emails labeled with [external] are not necessarily dangerous. The addition of the [external] tag is to help users recognize the difference between an email from someone in the district and someone who is not part of the district.
  • This change will only affect emails you RECEIVE in your SVVSD.org inbox. The subject line of emails you SEND from your district email will not be affected by this change.
  • All Google Doc notification emails about file sharing will be labeled with [external] because they come from Google, not a user. 
  • Emails labeled with [external] but using the name of a district user should be treated with caution.

More information can be found in the support article here.

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