Why did I get an email stating that “Google has detected suspicious login activity” in my account?
Each day we see dozens of district logins for students and staff from outside the United States. When our security monitor detects a login from outside the country, an automated warning email is sent to the student or staff member.
I’m still here, so how could my login have originated from another country?
- Your credentials have been compromised and someone is using your username and password (the most likely scenario);
- You’re using a VPN (Virtual Private Network) when accessing a district account on either a personal or school-issued device. (Note: While you may chose to use a VPN on a personal device on a public network, SVVSD resources should not be accessed using 3rd party VPN tools. VPNs are not allowed on the district network or on student devices.)
What should I do?
If you’re not using a VPN, change your password immediately.
Students, change your password with the Password Manager. Make sure you choose a new password that you have not used in the past.
Staff, please follow these directions.
Note: If suspicious login activity is noted on a district account, the account may be suspended by Google or by SVVSD. Suspicious login activity may include multiple logins from several countries within a short time frame or spam emails generated from a district account.
For additional information regarding login activity on your Google account, click on the Details link in the bottom right corner of the Google Mail page while logged into a web browser.