Periodically DTS installs updates to our Citrix environment. We do our own testing but would like a larger group to see how these updates work before pushing them to the entire district.
If you are willing to assist, please email me to volunteer.
Testers will be added to a group and when they log onto Citrix they will have icons for both Desktop Staff and Desktop Testing. Testers will use Desktop Testing and call or email the helpdesk with any unusual issues.
Lead Help Desk Specialist