There will be a change to the svvsd wireless network on December 12 that requires an update to Mac laptops and some other devices. The security certificate on the svvsd network is expiring and we’re required to update it for wireless to continue to function. […]
DTS has been working tirelessly to come up with a solution to be able to project from your iPad. Check out the updated status of this project below. (Click on this post title to read more) […]
Shannon Stimack Digital Curriculum Support Specialist Months with DTS: 3
What does your average day look like? My day starts with checking the nightly uploads of the rostering data for our various Digital Curriculum products. I make sure uploads are successful and fix any errors that occur. Communication with staff, students, and vendors are a […]
The holidays are here and the scammers are out in full force. Their latest trick is fake apps. Starbucks started the first “retail app”, and many stores have followed.
But scammers are now creating fake apps, trick you into downloading them to your smartphone or tablet, and ask you to load your credit card information […]
Looking for the technology contact at your school? […]
Scott Stewart Computer Support Analyst Years with DTS: 23
What does your average day look like? I typically come into the office and check my email to see what has come in overnight and the same with our ticketing system. Once I have checked these items, I look at my calendar to see what meetings […]
Work Orders Triaged: 477 – The Help Desk triages incoming Computer work requests.
Phone Calls: 972
Voicemail Messages: 9
Email to Help Desk: 592 – Email sent to email@example.com *Starting in April 2016 all email sent to firstname.lastname@example.org is automatically turned into […]
Periodically DTS installs updates to our Citrix environment. We do our own testing but would like a larger group to see how these updates work before pushing them to the entire district.
If you are willing to assist, please email me to volunteer.
Testers will be added to a group and when they log onto […]
Work Orders Triaged: 581 – The Help Desk triages incoming Computer work requests.
Phone Calls: 1326
Voicemail Messages: 26
Email to Help Desk: 865 – Email sent to email@example.com *Starting in April 2016 all email sent to firstname.lastname@example.org is automatically turned into […]