Work Orders Triaged: 581 – The Help Desk triages incoming Computer work requests.
Phone Calls: 1326
Voicemail Messages: 26
Email to Help Desk: 865 – Email sent to email@example.com *Starting in April 2016 all email sent to firstname.lastname@example.org is automatically turned into […]
After several weeks of testing, DTS has not seen any major issues with the iOS 10 update. iOS 10 is ready for installation on all LTP iPads. Remember, you can always check to see the current supported version of iOS on our iPad mini support topic page. […]
DTS recommends restarting your computer every time you bring it into your school. Why, you ask? […]
The kinder account will be disabled at the end of the day on October 31. This account was intended to allow lab staff and teachers a quick way to mass-login kindergarten students until they could learn to log in independently. The kinder account will be re-enabled for this purpose at the beginning of next school […]
A new Phishing attack is using a very realistic-looking Apple App Store message to trick you into getting charged for something you did not buy. This attack may make it through all the spam filters into your inbox so you need to be alert for this scam.
This phishing attack tries to make you fill […]
SPEAR stands for Save Paper, Energy And Resources.
SPEAR is the name given to the system that allows people to print to any of the district’s copiers.
We’re excitedly gearing up for our three Elementary LTP Readiness schools (Eagle Crest, Erie, and Thunder Valley) to receive their classroom sets of iPads this month!
Last spring, these three schools helped us explore what equipment and apps should be a part of our LTP classroom set when we distribute equipment to every elementary school […]
Work Orders Triaged: 828 – The Help Desk triages incoming Computer work requests.
Phone Calls: 2208
Voicemail Messages: 40
Email to Help Desk: 1333 – Email sent to email@example.com *Starting in April 2016 all email sent to firstname.lastname@example.org is automatically turned into […]
Adobe released updates to their Creative Cloud applications (Photoshop, Premiere, Illustrator, etc.) on macOS and Windows at the end of June. This is a full version upgrade, which means that the software requires complete reinstallation. DTS staff will be working on automated installers for the updated Adobe applications and testing them with the intent of […]
Work Orders Triaged: 82 – The Help Desk triages incoming Computer work requests.
Phone Calls: 493
Voicemail Messages: 9
Email to Help Desk: 291 – Email sent to email@example.com *Starting in April 2016 all email sent to firstname.lastname@example.org is automatically turned into […]