Schoology FAQ, December 2020

Can resources that I uploaded to Schoology still be accessed after the course is archived on Schoology?

Yes, Even though the course is archived, resources like pdf’s and pictures uploaded to the course are still available. BUT, our recommended best practice is for teachers to copy everything to their Schoology Resources (outside of courses).

I’m getting three blinking dots or a sad face when trying to sync my grades from Schoology to Infinite Campus! What should I do?

Many of the teachers in the district will be trying to sync grades at the exact same time. So as a result, you may see a sad face or moving loading dots. Please close out of Schoology and try again later. We may see delays in the sync during this busy time. 

Wait, so if Schoology courses are all inaccessible starting on Dec 25th, how can students submit work during that last part of the extended grading period?

If a student is permitted to turn in work past December 25th, due to the extended grading period: They will need to turn in their work via email or another medium to the teacher and the teacher will need to input those grades manually into Infinite Campus. Archived courses are inaccessible to students.
Here are some ideas for work submission from St Vrain Teachers

I’m getting an Error Message when I try to sync my grades. What should I do ?

Especially if this is the first time you have attempted to sync your grades this semester, this error is likely caused by an inconsistency in the grading categories.If you are getting errors in passback, check you grading categories in Schoology and IC to make sure they match up.

Are your grades not matching up? See this article for more info.

Keep in mind that If you have already posted grades in Infinite Campus, they will no longer sync from Schoology.

Phishing Report

Dateline: St. Vrain Valley, Friday, November 27, 2020

A large number of district staff were targeted by a phishing scam on Friday, November 27. 

An email with the subject line ‘[external] IMPORTANT: A Message From St. Vrain Valley School District” was sent to several staff members from an email address that was not part of the domain. The phishing email directed recipients to a site similar in appearance to a St. Vrain login page and asked them to log in with their Username, Password, and Social Security Number. 

The phishing messages were identified by DTS within hours of delivery and a majority were deleted by DTS before being opened. At this time, there are four confirmed cases where individuals entered all the requested information.

  • If you believe your account has been compromised go to Password Manager ( and change your password as soon as possible to a password you have never used before.
  • Report any suspicious emails to Google by using the “Report Spam” and “Report Phishing” features in Gmail.
  • If you entered your social security number, please go to and learn about Fraud Prevention and Reporting (

For more about Phishing, please visit the following St. Vrain Valley Schools District Technology Services site:

Better Protecting our Students

On Sunday, November 8, DTS will be enabling Confidential Mode for all staff in our email. This will allow us to more securely communicate with each other, and our families. 

For example, when a teacher sends a grade progress report to a parent, she will be able to require a passcode to see the […]

Webex Changes on Monday – Additional Info

St. Vrain Staff,

Thank you for your continued support as DTS works to provide additional security features in our Webex environment.

This weekend, DTS made changes to our Webex environment that will restrict Webex Personal Room meetings to SVVSD students and staff. In addition to the information we shared in a DTS Advisory email […]

Webex Changes

Letter to Staff sent on Friday, August 21

St. Vrain Staff,

Thank you for your continued dedication to providing a high-quality learning environment for our students during this period of remote learning. 

I want to make you aware of a change that will be made to our St. Vrain Webex environment on MONDAY, […]

PII with Google Drive Sharing - Best Practices

What is PII?

PII is any information about an individual that can be used to distinguish or trace an individual‘s identity, such as name, social security number, date and place of birth, mother‘s maiden name, or biometric records; and any other information that is linked or linkable to an individual, such as medical, educational, […]

New Look of Infinite Campus

With the update to version 2028 in Infinite Campus you may get the following message.

You are more than welcome to explore the new ‘look’. Here is how to get back to the traditional view.

You will be given the option to provide feedback. If you have explored please go ahead and give the […]

External Email Labels Advisory


Beginning Thursday, June 18, 2020, District Technology Services (DTS) will begin adding the phrase [external] to the subject line of all email you receive if it originates from outside the district. 


This is to help users in identifying email in your inbox that is sent from a user outside of the St. […]

Taking a Trip to Google Drive

If you have been using Citrix or regularly connect to your Home (H:) Drive to access saved files, then it is time to take a trip to Google Drive!

Every employee with a St. Vrain Valley Schools ( account has a Google Drive for storage and backup. The best part is with your […]

Meet Chris Goodspeed

Help Desk AnalystMonths with DTS: 9

What does your average day look like? Everyday is like listening to shuffle on Spotify for me.  True, I get up, make coffee and drive to work, but when I’m plugged into the Help Desk, the day is different with who I help, how I help and where I […]