External Email Labels Advisory


Beginning Thursday, June 18, 2020, District Technology Services (DTS) will begin adding the phrase [external] to the subject line of all email you receive if it originates from outside the district. 


This is to help users in identifying email in your inbox that is sent from a user outside of the St. Vrain Valley School District (SVVSD), especially as we see more examples of phishing where someone uses a name and an email address similar to that of an SVVSD staff member.

External Email Labels

Important to know:

  • Emails labeled with [external] are not necessarily dangerous. The addition of the [external] tag is to help users recognize the difference between an email from someone in the district and someone who is not part of the district.
  • This change will only affect emails you RECEIVE in your SVVSD.org inbox. The subject line of emails you SEND from your district email will not be affected by this change.
  • All Google Doc notification emails about file sharing will be labeled with [external] because they come from Google, not a user. 
  • Emails labeled with [external] but using the name of a district user should be treated with caution.

More information can be found in the support article here.

Taking a Trip to Google Drive

If you have been using Citrix or regularly connect to your Home (H:) Drive to access saved files, then it is time to take a trip to Google Drive!

Every employee with a St. Vrain Valley Schools (svvsd.org) account has a Google Drive for storage and backup. The best part is with your svvsd.org account, you have unlimited storage!

To access your Google Drive on your computer, log into drive.svvsd.org. If you are already logged into your SVVSD email, select the Google apps waffle in the upper right corner then select Drive. It’s that easy!

With Google Drive you will be able to save photos, videos, presentations, PDFs, attachments from Gmail and more. You can also create and collaborate by sharing files or folders of files with others to view, comment and edit. Lastly, if you install the Google Drive app on your mobile device, you will have easy access to your files in the palm of your hand.

For additional assistance with Google Drive, please contact the Help Desk at helpdesk@svvsd.org or (303) 702-7730 (x57730).

Meet Chris Goodspeed

Help Desk AnalystMonths with DTS: 9

What does your average day look like? Everyday is like listening to shuffle on Spotify for me.  True, I get up, make coffee and drive to work, but when I’m plugged into the Help Desk, the day is different with who I help, how I help and where I […]

Microsoft Windows 10 Update

We want to make you aware of a critical update for users of Microsoft Windows 10 that DTS is coordinating now and will be sent to all machines running Windows 10. This update does not apply to iPads, Chromebook or Macintosh computers.

The critical patches have been issued via LANrev. Infrastructure computers (sign, camera, […]

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What do I need to do?

On the morning of Monday, November 4, 2019, every 1:1 iPad (staff and grades 6-12 student devices) will need to have the new […]



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Each day we see dozens of district logins for students and staff from outside the United States. When our security monitor detects a login from outside the country, an automated warning email is sent to the student […]

New Schedule Look for Schedule in IC.

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Student Information > General > Schedule

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Student Information > Counseling > General > […]

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After turning it on, go to the Index. The Index has been condensed in to Modules.Please click on each option and explore. 

When/if turning it off, teachers can provide feedback […]

Meet Christine Pisano

Tech Support AnalystYears with St. Vrain: 2

What does your average day look like?My typical day starts out with checking tickets to be done for the day.  Checking and answering email.  I try to get to my schools before they start, so I can fix anything before the students arrive.

What are your favorite […]